Applications and Schedules

20 articles

Search and Apply to Positions

You can browse open positions in your area by clicking on Search Positions from the main menu. Open positions in your area that are matched with your discipline will be listed for you to review. You…

Updated 1 month ago by Emma Jansen

No Shifts Found

Are you not seeing any shifts posted for facilities? Facilities are in charge of posting shifts and needs on the app for you to request. Matchwell does not post the shifts for the facility. We do rea…

Updated 1 month ago by Andrew Harris

From Browsing Shifts to Requested

Once you've completed the onboarding process and have been hired to a position, you can start picking up shifts to fill your schedule. Select Find Work from the Main menu, and browse the shifts avail…

Updated 1 month ago by Andrew Harris

Uploading Position Requirements & Status

Applying to a position is the first step. Once you've done that, it's time to work on completing the onboarding steps. All of the documents needed to apply are listed on your application for easy acc…

Updated 1 month ago by Andrew Harris

Shift Cancellation

No one likes cancellations, but we understand they happen. To help navigate cancellations, we have a few housekeeping rules so everyone is on the same page. Facility Cancellation Policy Our partners…

Updated 1 month ago by Andrew Harris

Rejected Credentials

Matchwell verifies every credential you submit in your profile. Sometimes we have to reject your credentials, usually due to it being the incorrect document or the information not being clear in your…

Updated 1 month ago by Andrew Harris

Quick Add Credentials

Need to quick add documents, but not sure what category they belong to? We created an easy button for that! Use the "Quick Add To Portfolio" button to quickly select from the options available, add y…

Updated 1 month ago by Celeste Hayes

Credential Verification Process

You've uploaded your documents. Now Matchwell must verify! Part of the application process is verifying the credentials that are associated with every application. This helps us ensure the credential…

Updated 1 month ago by Celeste Hayes

Expired Credentials

It happens, things expire! A credential expiring turns a compliant application into a non-compliant application. Once an application is no longer compliant, you will not be eligible to pick up shifts…

Updated 1 month ago by Celeste Hayes

Active Contracts

Understanding Contracts. Active contracts are found directly on your home screen and will ONLY appear if there is a contract in place. An active contract is the confirmation, between you and the faci…

Updated 1 month ago by Celeste Hayes

Upcoming Assignments

Stay Organized with What's Coming Up! Easily review and check out the statuses of your requested shifts in the Upcoming Assignments section on your home screen. If you have any shift requests, these…

Updated 1 month ago by Celeste Hayes

Recent Assignments

You've done great work! Check out the Recent Assignments section on your home screen to see all of the recent work you've completed through Matchwell. Any recent shifts worked will be displayed under…

Updated 1 month ago by Celeste Hayes

Let's get you up and running

Welcome Back! The first thing on your home screen when you log in is a yellow sticky note. It's our way of highlighting the important information needed to get you started in the right direction. Aft…

Updated 1 month ago by Celeste Hayes

Pending Invitations

Understanding Pending Invitations. Pending invitations are found directly on your home screen and will ONLY appear if you have an invitation that requires actions for you to take. Let's check out som…

Updated 1 month ago by Celeste Hayes

Application Statuses

Great you've found a Match! What's next? Once you've applied to a position the work truly begins on the Matchwell side to process your application. If you've uploaded all your credentials this part w…

Updated 1 month ago by Celeste Hayes

No Positions Found

Seeing "Found 0 Positions" on the position page? Matchwell is still building our partner footprint, so we may not have anything available in your area. Don't fret though, once we launch a new partner…

Updated 1 month ago by Celeste Hayes

How to find contracts

Contracts are now available to be viewed and applied to! Please click the menu in the top right corner and navigate to “Find Work.” You must join (apply) to the facility before you can request contra…

Updated 1 month ago by Andrew Harris