Application Process

Updated by Celeste Hayes

Application Timing

You have found a facility through Matchwell where you would like to work! We hope you are just as excited as we are! Now, the application process begins.

From beginning to end, our application process can take anywhere from 2-14 days depending on uploaded credentials, facility reviews, pre-employment processing time, and new hire paperwork processing. For a detailed description of each stage in our process, please keep reading below!

Tip: We appreciate your patience as processing applications take time. Follow the time estimates below and if you feel your application is taking longer than it should, reach out to Matchwell for an update either by chatting with us in the app, or emailing us at support@wematchwell.com.

Make sure you are subscribed to our notifications so you don't miss any updates!
You Apply!

Once you've hit the apply button on your end, a lot begins to take place behind the scenes. The most important part on your end is to upload your credentials to your Matchwell profile. A current resume and professional license (if applicable) is required for all applications. The faster you upload these credentials, the faster your application will be processed.

Timing: Whenever you think you've found a match

We Review

Once you have uploaded your credentials, our Matchwell team works hard behind the scenes to review the initial documents that are required for the facility (i.e. resume, license and/or skills checklist). We want to make sure the "match" is a good fit for everyone in the end, so we confirm experience and qualifications up front.

Timing: Typically 1-3 business days

We Submit

If we think you are a good fit, we submit your profile to the facility for review! The information that you've submitted thus far is reviewed and a decision is made if you are a right fit for the facility.

Want your application to stand out? Upload as many of the required credentials as you can to have a strong profile for facility review.

Timing: Typically 1-2 business days - in the facilities hands

We Onboard

The facility agrees that you're a "match" and it's go time!

The best thing you can do for your application at this time is to ensure all documents needed for the application have been submitted. It is impossible for Matchwell to process applications with missing credentials or reach out to everyone who is missing credentials on an individual basis. Keep an eye out for notifications (email or text) that will let you know if we need additional documents from you. This is the part where team work makes the dream work.

Behind the scenes, we work on processing and approving all credentials that have been submitted. When your application is compliant with all standard requirements, we provide you with any facility specific policies or code of conduct paperwork necessary.

Once all credentials are uploaded and approved, we get you ready for the pre-employment screenings required to finish your application compliance. This part of the application process can vary significantly in timing, based on your discipline and state. Your recruiter will be letting you know to keep an eye out for an email where you will need to enter some information. The faster you enter this information, the faster your pre-employment checks will be able to be processed.

Unfortunately, Matchwell has no control over the timing it takes for the pre-employment screens to be processed.

When we get the thumbs up that all of your checks have been completed and cleared, we finalize onboarding by completing the I-9 and new hire paperwork.

Timing: Typically 3-5 business days, depending on how quickly credentials are uploaded and pre-employment information is entered. For pre-employment processing times by state, check out our FAQs here.

You Get to Work

Congratulations! You made it!

We've completed processing your application. It's time to go pick out shifts and start working. For information on using the Matchwell platform to schedule shifts, please visit our Scheduling Help Docs, starting with From Browsing Shifts to Requested.

Have any questions?

Reach out to Matchwell Support via the in-app chat or by email at support@wematchwell.com and we'll be happy to help!


How did we do?