Rejected Credentials

Updated 8 months ago by Meagan Palmer

Matchwell verifies every credential you submit in your profile. Sometimes we have to reject your credentials, usually due to it being the incorrect document or the information not being clear in your documentation. The rejected credential will be listed under Action Needed, with an option to Resolve. Simply click resolve and you will be prompted to provide an updated document and resubmit your credential for verification.


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