Inconvenience Pay
Sorry for the inconvenience!
At Matchwell, we offer compensation for the inconvenience if your shift gets cancelled last minute.
Here's how to determine if your circumstance qualifies for inconvenience pay:
- You arrive for your scheduled shift and the facility sends you home right away. If you're sent home due to late arrival, you forfeit inconvenience pay.
- You are canceled within 4 hours of the start time of your shift (i.e. your shift is 3p-11p and is canceled at 1p, only 2 hours prior to your shift start time).
A timesheet entry for 4 hours must be submitted for all inconvenience pay to be processed.
How to submit inconvenience pay:
Navigate to the Timesheets Page, then select your shift and enter time for 4 hours (i.e. your shift was scheduled for 3p-11p, you will enter time for 3p-7p).
If your shift isn't listed, Click "Don't See Your Shift Listed?" at the bottom of the "Timesheets" tab.
Have any questions?
Reach out to Matchwell Support via the in-app chat or by email at support@wematchwell.com and we'll be happy to help!
